Right of withdrawal

Note: Translation and Interpretation

This Right of Withdrawal notice may have been translated if provided to you through our Service. In the event of a dispute, you agree that the original German text shall prevail.

(1) If you are a consumer, you have the right of withdrawal in accordance with statutory provisions when concluding a distance selling transaction.

(2) If you, as a consumer, exercise your right of withdrawal under paragraph 1, you must bear the regular costs of returning the goods.

(3) In addition, the regulations detailed in the following instructions on cancellation apply to the right of withdrawal for consumers in distance selling under paragraph 1:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

• If you ordered one or more goods as part of a single order and the goods are delivered as a single item;

• If you ordered several goods in one order and the goods are delivered separately;

If several of the above alternatives apply, the cancellation period only begins when you or a third party named by you, who is not the carrier, have taken possession of the last goods or the last partial shipment or the last item.

To exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g., a letter sent by post or email).

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received your notification of withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.

You must send back the goods or hand them over to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if the loss in value is due to the handling of the goods that was not necessary to establish their nature, properties, and functioning.